MASTICHARI – Ilias Rentals Kos

CFMOTO ZFORCE 800SPORT

HYUNDAI I10 Contact

KIA PICANTO

1200CC
Engine Manual
Petrol
5 Doors
5 Seats
Air Bags, CD Player, A/C

POLLARIS RZR BUGGY

JEEP RENEGADE

SEAT IBIZA

1200CC
Engine Manual
Petrol
4 Doors
5 Seats
Air Bags, CD Player, A/C

JEEP RENEGADE

1600CC
Engine Manual
Petrol
4 Doors
5 Seats
Air Bags, CD Player, A/C

Terms and Conditions

Vehicles selected: Vehicles are booked by specific model and are subject to availability. Our company reserves the right to upgrade your vehicle without prior notice, if the model requested becomes unavailable for unforeseen circumstances. The rate will remain the same as originally quoted with no extra charge for the upgrade. However, we do consider your personal preferences and we will try our very best to provide you with the vehicle chosen. To ensure your personal preferences are met early booking is recommended.
Vehicle capacity: The number of people and luggage capacity given on our website is a guide only. While most of the vehicles given in our fleet can carry from 4 up to 7 people comfortably some vehicles have limited boot/cargo space. Vehicle luggage capacity depends on the luggage size, shape and the material made (plastic or fabric). In the case that all the vehicle seats are occupied either plan to travel light or book a larger size vehicle, it is more comfortable for passengers and suitable to carry your personal belongings. If you are in any doubt, we can advise you accordingly which vehicle is the most suitable for you in order to avoid any disappointment on delivery. Have in mind that vehicles are manufactured to carry people hence the seats and safety seat belts provided.
Driving conditions: All drivers, main or additional regardless of age are obliged to hold a full valid driving license for at least 2 years. The maximum driver’s age is 75 years old and the minimum driver’s age is 19 years old.
Fuel policy: All rental vehicles from our company are usually delivered with a minimum of 1/4 tank of fuel. The cost of fuel is charged at the same rate as the petrol stations across the island. Fuel is not included in the rental cost and the rental vehicle must be returned with the same amount of fuel in tank at the end of the rental. Please note that the cost of any unused fuel is non-refundable.
Optional extras: You can also add any extras needed to your rental. We are able to supply child safety seats upon request with our vehicles. There are 2 categories available. Standard safety car seats and cushion booster seats. Both of them are provided free of charge. Be aware that child safety car seats are mandatory in Greece. Due to insurance rules and regulations, you will be required to fit the safety car seat yourself. Additional drivers may obtain the right to drive the rental vehicle free of charge. The second driver must have the required driving licence and the required driver age and driving experience. After various customer requests for an extra safety package our customers now have the option to reduce their damage liability and automatically shift a part of their responsibility back to the rental company.
Payment: All rental costs are payable on delivery in € currency either by cash or bank card (debit or credit).
Driver’s/Renters responsibility: When renting a vehicle, the driver/renter is responsible A)To inspect the rental vehicle before the rental period begins for any existing damage. B)To take in mind all traffic regulations and comply with the country’s law. C)For any traffic fines or recovery costs that may occur while the rented vehicle is in his/her possession. D)For taking appropriate measures to secure and safeguard the rented vehicle until the completion of the rental period as given in print on the rental agreement. E)To keep the rented vehicle interior as clean as possible, normal wear and tear is expected. Smoking is NOT allowed while using the rental vehicle. F)To contact the police and our company immediately in the event of a collision/accident or damage to the rental vehicle. Contact details will be given in print on the rental agreement. G)To contact the police and our company immediately in the case of theft of/to the rented vehicle. H)In case of a tire puncture, you should contact our company for tire repairs or you can repair it at a tyre shop. I)To return the rental vehicle in its original condition as provided on delivery. J)To read thoroughly the rental agreement given on delivery before signing. K)To take his/her own pictures showing the condition of the rental vehicle on delivery. The driver/renter enters into the rental agreement voluntarily, with full knowledge of its effects and with his/her signature agrees with the charges set and accepts full responsibility for the rental vehicle and its equipment until the completion of the rental period as given in print on the rental agreement.

Collision damage waiver: CDW full insurance included in ALL OUR CARS but SCOOTERS, QUADS AND BUGGYS are with NORMAL INSURANCE.
Driver/Renters responsibility: When renting a vehicle, the driver/renter is responsible A)To inspect the rental vehicle before the rental period begins for any existing damage. B)To take in mind all traffic regulations and comply with the country’s law. C)For any traffic fines or recovery costs that may occur while the rented vehicle is in his/her possession. D)For taking appropriate measures to secure and safeguard the rented vehicle until the completion of the rental period as given in print on the rental agreement. E)To keep the rented vehicle interior as clean as possible, normal wear and tear is expected. Smoking is NOT allowed while using the rental vehicle. F)To contact the police, the insurance company and our company immediately in the event of a collision/accident or damage to the rental vehicle. Contact details will be given in print on the rental agreement. G)To contact the police, the vehicle insurance company and our company immediately in the case of theft of/to the rented vehicle. H)To change the vehicle tire in case of a tire puncture. All rental vehicles are equipped with a spare tire and necessary tools (scissor jack and spanner). You should contact our company for tire repairs or any other mechanical issues.The driver/renter enters into the rental agreement voluntarily, with full knowledge of its effects and with his/her signature agrees with the charges set and accepts full responsibility for the rental vehicle and its equipment until the completion of the rental period as given in print on the rental insurance provides coverage ONLY for damages and third-party claims in the case that the rental vehicle is involved in a collision/accident with another vehicle on the public road and the correct reporting procedure is followed. The CDW full insurance with ZERO excess liability included is to protect you from the financial burden of an accident and third-party claims, but failure to follow the reporting guidelines and comply with the requirements under the country’s law means that the full insurance protection becomes invalid. You should always be aware that there are insurance limitations which mean that CDW full insurance protection becomes invalid. Additionally, you should be aware that unexpected damages that may occur to the rental vehicle without being involved in collision/accident with another vehicle on the public road are NOT covered by the CDW full insurance protection as given above therefore you will be required to pay an amount (damage liability) of money towards a claim.

Collision/accident reporting guidelines: In the case of a collision/accident with another vehicle on the public road, even if it is the authorised driver of the rented vehicle error which resulted in a collision, the renter/driver is fully covered by our insurance scheme with ZERO excess liability as long as the correct procedure as stated below is followed. Our insurance policy states that you are required to report the accident, regardless of the amount of damage. Vehicles involved must never be moved from the collision/accident scene until a collision/accident report is completed either by the police officer or by the vehicle insurance representative attending. Contact details will be given in print on the rental agreement. Any collision/accident with another vehicle on the public road where the damage is significant or not, must always be reported to the police and to the vehicle insurance company straight away and brief information must be provided of where the incident took place in order for them to attend the place of collision/accident. Any collision/accident where there is damage to property, third party or if someone is injured will require a police and vehicle insurance report. Injury claims especially have a way of escalating very quickly, even when they appear minor at the scene. Even if the police report is completed for the car collision/accident, you must also notify the vehicle insurance company. Please be aware that the police officer attending is not responsible to report the collision/accident to the auto insurance company so it is very important that you should report this. If the renter/driver fails to report the collision/accident to the police, the vehicle insurance company and our company immediately and comply with the requirements under the country’s law, the insurance will become invalid and the renter/driver can be held liable up to the market value of the vehicle and third-party claims. The charges will be dependent on the actual extent of the damages and third-party claims.

SCOOTERS,QUADS AND BUGGYS are forbidden for off road driving. The charges will be dependent on the actual extent of the damages. F)Damages occurred to the rented will be dependent on the actual extent of the damages. G)Damages occurred to the rented vehicle keys.
In the case that the rented vehicle is returned with damage not recorded on the vehicle condition diagram or on the photos taken on delivery by our representative will be considered as new damages and the driver/renter will be held responsible. New damages can be verified by comparing the photos taken on delivery date and the photos taken on return date. Most vehicle damages can be determined by a visual check over the body, interior, tools and accessories of the vehicle. The repairs can be completed only by a licensed and authorised repairer (our company will select the repairer) who will carry out quality repairs using only genuine parts. For minor damage that do not require the replacement of parts or a panel, the repairer, will use a variety of repair tools in order to reinstate the vehicle to its original contours. Repairs to the vehicle will be carried out in a way to minimise your costs taking into account availability of parts and repairer workload. High customer service is crucial for our company and we are committed to providing the same level of service to each and every one of our customers, therefore we are obliged to repair our vehicles when damaged to ensure customer safety and satisfaction.Please be aware that our company will not try to scare any customer into purchasing any extra insurance coverage. Our customers have the right to purchase their own independent car rental excess/damage/travel insurance from any insurance company of their choice. Where the rental company will charge costs as appropriate the renter may reclaim these costs via their individual insurance. A detailed receipt will be given if requested with these costs for the reclaim. You should always have in mind that even if you reduce the damage liability the security holding deposit is still needed, as there are insurance limitations.

Vehicle delivery: We are able to deliver 24/7 all over kos within reason as long as you have booked your rental vehicle in advance. A)If we are delivering at the airport our representative will meet you at the airport arrival hall holding the ilias rent a car sign and your name and escort you to your car. B)If we are delivering at the hotel that you are staying at our representative will meet you at the hotel reception hall holding the ilias rent a car sign and escort you to your car. C)If we are delivering at your holiday villa/apartment our representative will meet you at the street address that you will provide to us on booking.
Rental agreement termination: The rental company has the right to refuse to conclude or terminate the rental agreement and take immediate possession of the rental vehicle. A)If the driver/renter is acknowledged to be under the influence of alcohol, medication or any other substances. B)If the driver/renter drives the rented vehicle on unpaved road/non-tarmac/trail/off road which can be unfit for its purpose. C)If the driver/renter disagrees with the rental agreement terms and conditions applied to every rental and every customer. D)If the driver/renter is acknowledged using the rented vehicle irresponsibly or for any illegal purpose. E)If the driver/renter intentionally causes damage to the rented vehicle and/or to third party. F)If the driver/renter is acknowledged to be unfit to drive the rented vehicle and can pose a threat to the public or to third party.

Insurance limitations: No insurance cover is provided in the case of: B)If the vehicle is driven under the influence of alcohol, medication or any other substances. C)If the vehicle is driven on unpaved road/non-tarmac/trail/off road which can be unfit for its purpose. Two-wheel drive vehicles are forbidden for off road driving. D)If intentionally trying to damage the vehicle. E)If failed to take in mind traffic regulations. F)For lost or total damaged vehicle keys which are chip coded and expensive to replace. In this case the customer will be charged for the replacement key.
Complaints: In the event that you are disappointed with the vehicle provided or service or have any other reason to complain, we will attempt to assist you in order to reach an acceptable resolution before the end of your rental. You must immediately contact our company in writing by email or contact our office and give us the opportunity to deal with your complaint in order to reach a satisfactory settlement for all justifiable complaints regarding your rental that you may have. Complaints received at the end of your rental will not be accepted as you deprive our company of the opportunity to attempt to rectify the complaint, you will therefore forfeit your right to compensation. If you have any complaint regarding any service, we provide you must inform us immediately in writing and in any event within 2 days of the provision of the service in question. We regret we cannot accept any liability if we are not so notified.We clearly display all applicable charges that our customers will pay, mandatory and optional, as we do not believe in hidden charges and terms so our customers receive the very best car rental experience through our high-quality vehicles and high standard of service.

C FORCE MOTO CF TOURING

Sym jet 14 125cc

FIAT DOBLO

FIAT DOBLO (Mini Bus)
licence category B
1800cc
Engine Manual
Petrol 4
Doors 7
Seats Air Bags
CD Player
A/C

The Fiat Doblo, like other van-based MPVs, offers the ability carry lots of people or stuff.
With this car you can travel all around the island and carry everyone and everything with you!

OPEL ASTRA CABRIO

OPEL ASTRA CABRIO
licence category B
1600cc
Engine Manual
Petrol 3
Doors 5
Seats Air Bags
CD Player
A/C

TOYOTA AYGO

TOYOTA AYGO MANUAL(Panoramic roof)
licence category B
1000cc
Engine Manual
Petrol 5
Doors 5
Seats Air Bags
CD Player
A/C

FIAT PANDA

FIAT PANDA MANUAL
licence category B
1000cc
Engine Manual
Petrol 5
Doors 5
Seats Air Bags
CD Player
A/C

FIAT PUNTO

FIAT PUNTO MANUAL
licence category B
1200cc
Engine Manual
Petrol 5
Doors 5
Seats Air Bags
CD Player
A/C

FIAT PUNTO AUTO
licence category B
1200cc
Engine Auto
Petrol 5
Doors 5
Seats Air Bags
CD Player
A/C

HYUNDAI I10

HYUNDAI i10
licence category B
1200cc
4 seats
5 Door
Airbags
5 Speed
A/C
CD Player

JOYNER BUGGY

DUNE BUGGY

Symphony ST 200cc

Kymco agility 125cc

Variant spost 50cc

Kymco agility 50cc

SYMPHONY ST50

C FORCE MOTO 450

C FORCE MOTO550

BEACH BUGGY

FIAT PANDA

TOYOTA AYGO

FIAT PUNTO

GIAT DOBLO 7 SEATER

JEEP PATRIOT

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KIA PICANTO

Opel Astra Cabrio